Sales leads pipeline
Lifecycle from new → contacted → qualified → won/lost/spam.
Track every sales lead from first contact to converted customer.
Where
Super-admin → Sales Leads
Lifecycle stages
- New: just submitted from /contact-sales
- Contacted: you've replied or scheduled a call
- Qualified: they're a real prospect, not a tire-kicker
- Won: signed up for a paid plan
- Lost: they're going with a different solution
- Spam: bot or test submission
Moving a lead through stages
- Open the lead
- Status dropdown → pick the new stage
- Save (auto-saved)
Internal notes
Add notes to a lead (decisions, follow-up dates, contacts). Notes are super-admin-only.
Converting a lead to a customer
When a lead signs up, link them: open the lead → "Link to library" → search for the new library.
Filtering
- By status
- By organization type (church, school, community, etc.)
- By submission date
- By tier interest
Sorting
- Recency (default)
- Organization size
- Tier interest (Starter, Community, Custom)
Still stuck? Email hello@tryshelfwise.comand we'll get back within one business day.