Help Center

Everything you need to run your library

Guides for setting up, running, and growing a Shelfwise library — for admins, librarians, and patrons. 135 articles and counting.

Getting Started

5

Tour the platform, sign up, and understand what you get.

Library Setup

10

First-24-hours setup: branding, users, and policies.

Books & Catalog

14

Add and organize your collection.

Homepage & Collections

5

Curate what patrons see when they land.

Patrons & Families

12

Add members, group families, and manage standing.

Circulation

13

Loans, holds, returns, and reminders.

For Patrons (Members)

10

How members use the library on their phone or desktop.

Programs

3

Reading programs, book clubs, and patron requests.

Settings & Customization

6

Tune the back office to fit your team.

Billing

11

Trials, payment methods, plans, and invoices.

Account & Security

6

Sign-in flows, password resets, and multi-account routing.

Platform Owner (Super-Admin)

13

Managing every library running on Shelfwise.

Email & Integrations

7

How email gets sent and what we connect to.

Troubleshooting

10

Common issues and how to fix them.

Migration

4

Bringing an existing library onto Shelfwise.

Best Practices

6

Lessons from libraries that have launched well.

Can't find what you're looking for?

Email us — we read every message.

hello@tryshelfwise.com