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Platform Owner (Super-Admin)
Managing every library running on Shelfwise.
The platform console
Where it lives, who sees it, and how it differs from a library back office.
Manage all libraries
List, filter, sort, and search.
Create a library manually
When to bypass self-signup.
Edit or rename a library
Effect on subdomain, custom domain, and redirects.
Visit a tenant's site or back office
The two action buttons on the library detail page.
Delete a library safely
Cascade effects and when deletion is blocked.
Sales leads pipeline
Lifecycle from new → contacted → qualified → won/lost/spam.
Triage a new sales lead
Reply, call, set status, and internal notes.
Reserved subdomains
Names tenants cannot claim and why.
Attach a custom domain to a tenant
DNS records to share and the verification flow.
Platform-wide analytics
What the totals mean across all libraries.
Force-expire a tenant's trial
Testing the paywall flow safely.
Impersonate a tenant admin
Debugging in production safely.