The page loads partway scrolled down
Why it can happen and how to report if it recurs.
The page loads partway down — you have to scroll up to see the top.
Why this happens
Browser scroll restoration. Modern browsers remember where you scrolled on a page and try to restore that position when you return. Sometimes the restoration races with our content loading.
How to fix
- Refresh the page (Cmd-R or Ctrl-R)
- Or scroll to the top manually
- Or open the page in a private window (no saved scroll position)
Why it persists
We use Next.js App Router which auto-restores scroll on navigation. For most pages this is what users want (e.g., scrolling back through a long list).
When it's a bug
If it happens consistently on the same page after refresh, report it. We've made fixes (e.g., ScrollResetOnNav component) to prevent it on key pages.
Reporting
Open a ticket with:
- The URL where it happens
- Browser and version
- Steps to reproduce (Sign in → click X → scroll happens)
We'll add the page to our scroll-reset list.
Still stuck? Email hello@tryshelfwise.comand we'll get back within one business day.