The page loads partway scrolled down

Why it can happen and how to report if it recurs.

The page loads partway down — you have to scroll up to see the top.

Why this happens

Browser scroll restoration. Modern browsers remember where you scrolled on a page and try to restore that position when you return. Sometimes the restoration races with our content loading.

How to fix

  • Refresh the page (Cmd-R or Ctrl-R)
  • Or scroll to the top manually
  • Or open the page in a private window (no saved scroll position)

Why it persists

We use Next.js App Router which auto-restores scroll on navigation. For most pages this is what users want (e.g., scrolling back through a long list).

When it's a bug

If it happens consistently on the same page after refresh, report it. We've made fixes (e.g., ScrollResetOnNav component) to prevent it on key pages.

Reporting

Open a ticket with:

  • The URL where it happens
  • Browser and version
  • Steps to reproduce (Sign in → click X → scroll happens)

We'll add the page to our scroll-reset list.

Still stuck? Email hello@tryshelfwise.comand we'll get back within one business day.