Your patron portal

Your patron portal is where you manage everything about your library account — current loans, holds, saved books, your family.

Where to find it

After signing in at yourlibrary.tryshelfwise.com/auth/login, click "My account" in the menu, or go directly to /portal.

What's on the portal

• Welcome banner — Your name, number of active loans/holds/saved
• My loans — Books you currently have checked out, due dates, renewal buttons
• My holds — Books you've placed holds on, your position in the queue
• Saved books — Bookmarks you've made for later
• Family — Other people in your family and what they have out
• Account settings — Update email, phone, password
• Notifications — Recent emails sent to you

Loans section

For each active loan you see:

• The book cover, title, author
• Due date — Highlighted yellow when within 3 days, red when overdue
• Renew button — When the renewal window is open
• "Show similar" — Recommendations after this book

Holds section

For each active hold:

• Book cover and title
• Status: "Waiting" (in the queue), "Ready" (waiting for you to pick up), or "Pending"
• Your position in the queue if waiting
• Estimated availability (when possible to predict)
• Cancel button

Family section

If you're in a family (most members are):

• Other family members listed with their loan counts
• Tap a member to see what they have checked out
• "Add a family member" if you're an adult in the family

Mobile

The portal is mobile-first. Everything works on your phone. Bookmark yourlibrary.tryshelfwise.com/portal for quick access.