Cancel your hold

Cancel a hold any time before you pick up the book.

From a book card

On any catalogue card showing your "Hold placed" state, hover (or tap on mobile) — the button changes to "Cancel hold". Click to cancel.

From the book detail page

The same hover behavior works on the larger hold button.

From the portal

Portal → My holds → click "Cancel" next to any hold.

Confirmation

A confirmation prompt appears before cancelling. Click "Yes, cancel" to proceed.

What happens after

• The book is removed from your holds list
• If you were on a waitlist, your spot is freed for the next person
• If the hold was ready for pickup, the book becomes available for the next patron immediately

Cancelled-by-mistake

If you cancel by mistake, place the hold again right away. You'll be at the back of any existing queue, but for available books you'll have it again instantly.

No penalty

Cancelled holds don't affect your patron score. Cancel as many as you'd like.