Patron self-signup
Whether to allow it and how the on-tenant flow works.
Allow patrons to create their own accounts without staff intervention.
Enabling it
Settings → Patrons → Allow Self-Signup. On by default.
What patrons do
- Visit yourlibrary.tryshelfwise.com/auth/login → "Don't have an account? Sign up"
- Enter first name, last name, email
- Pick a password (or use magic link)
- They're in
What you get
- A new patron row, with their email and role "Member"
- An invite to your library's email digest (optional)
- A welcome email
Approval workflow
By default, self-signups are auto-approved. If your library prefers to review each one:
- Settings → Patrons → Self-signup approval = "Manual"
- New signups appear in Patrons → Pending
- An admin reviews and approves or denies
Approved patrons get a confirmation email. Denied patrons get a polite "we'll be in touch" email.
Disabling self-signup
Some libraries prefer to add patrons manually (e.g., kids' libraries). Settings → Patrons → toggle off Allow Self-Signup. New patrons must be invited by staff.
Limiting by email domain
If only people in your organization should self-sign-up, restrict by email domain. Settings → Patrons → Allowed email domains → enter @yourorg.com. Only emails matching that domain can self-signup.
Still stuck? Email hello@tryshelfwise.comand we'll get back within one business day.