Families: grouping patrons

When to use families and how parents see kids' loans.

Families group patrons together — parents and kids, spouses, siblings.

Why families

  • Parents can see what their kids have out
  • One adult can place holds on behalf of kids
  • Family-level borrowing rules (some libraries set per-family loan limits)
  • One contact email can be the family's primary point of contact

Creating a family

  • Patrons → Add Family
  • Give it a name (usually the last name)
  • Add primary contact email
  • Save

Adding members

  • Open the family
  • Click "Add member"
  • Enter patron details for each one
  • Children can be added without their own email

Linking existing patrons

  • Open a family
  • "Add existing patron"
  • Search by name
  • Confirm

Family admin

The first adult in a family is the default family admin — they can edit family settings and approve children's activities. To change, mark a different adult as admin.

Family loan limits

Set in Settings → Loan Policies → Family Limit. Default: no limit. Some libraries cap at 10 loans per family.

Splitting a family

If a child grows up or moves out, remove them from the family. Their account becomes standalone with all loans/history preserved.

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