Roles: admin, librarian, member, super_admin

Shelfwise has four roles. Each has different capabilities.

Super_admin

The platform owner — you, if you're managing multiple libraries. Super_admins can:

• See and manage every library on the platform
• Create new libraries manually
• Edit library settings (subdomain, plan, etc.)
• View sales leads
• Override access matrix settings

Super_admins exist outside any single library. They sign in at tryshelfwise.com/super-admin or admin.tryshelfwise.com.

Admin

The owner of a single library. Admins can do everything within their library:

• All circulation operations
• Add, edit, and remove books, copies, patrons, and families
• Change library settings (branding, loan policies, email templates)
• Manage billing (add payment method, change plan, view invoices)
• Invite and remove librarians
• View analytics

A library can have multiple admins. Admins cannot see other libraries.

Librarian

Day-to-day library operations:

• Check books in and out
• Manage holds and waitlists
• Add and edit patrons
• Edit catalogue entries (add books, edit metadata, manage copies)
• Run the kiosk and self-checkout

Librarians cannot:

• Change library settings or branding
• Manage billing
• Invite or remove other users

Member (patron)

Library patrons. They can:

• Browse the catalogue
• Place holds
• Save books (bookmarks)
• Renew their loans
• Manage their family
• Update their account info

Members have no back-office access.

Customizing per-feature access

The access matrix (Settings → Access — super_admin only) lets you toggle individual features on or off for admins and librarians. For example, you might let librarians at one tenant see analytics but not at another.