Choosing and changing your subdomain

How slugs work, what names are reserved, and how to rename later.

Your subdomain is your library's URL — yourchoice.tryshelfwise.com. Pick something patrons will remember and that you won't want to change later.

Rules

  • Lowercase letters (a-z), digits (0-9), and hyphens (-)
  • Between 3 and 32 characters
  • Can't start or end with a hyphen
  • Must be unique across all Shelfwise libraries

Reserved names

These names belong to the Shelfwise platform and can't be claimed:

  • admin, api, app, apps, auth, billing, blog, cdn
  • dashboard, docs, email, help, mail, platform
  • shelfwise, staging, status, super-admin, support, system, www

Good subdomain ideas

  • Short and memorable: maple, riverside, central
  • Specific to your organization: westsidereads, mapleparkbooks
  • Avoid generic words alone — "library" and "books" tend to be taken

Renaming a subdomain

You can rename your subdomain from Settings → Appearance any time. When you do:

  • The old URL stops working immediately
  • Patron bookmarks need updating
  • Existing email links to your library may break

We recommend sending an email or bulletin notice before renaming. If you'd like Shelfwise to set up a redirect from your old subdomain for 30 days, email hello@tryshelfwise.com.

Using a custom domain instead

If you'd prefer library.yourchurch.org instead of grace.tryshelfwise.com, see "Connecting a custom domain". You can use both side-by-side.

Still stuck? Email hello@tryshelfwise.comand we'll get back within one business day.